Both SiteGround and InMotion are reputable hosts in the industry. Founded in 2004, SiteGround has gained rapid growth and hosted more than 450,000 domains. In contrast, InMotion has become an indisputable leading hosting company since its inception in 2001.
Therefore, it may be hard to make a decision on which host to choose. To help readers make this question clear, we are going to deliver this in-depth SiteGround vs InMotion comparison to evaluate their shared hosting services in terms of their prices, features, performances, and supports.
Overall rating of SiteGround and InMotion
Before entering more detailed analysis, we present the following overall rating comparison between SiteGround and InMotion to help readers get a general impression about these two companies.
What are the common points between SiteGround and InMotion?
After reviewing and comparing the hosting services of SiteGround and InMotion, we have found that both companies have done a good job in reliability and technical support.
99.9% uptime guarantee
Both SiteGround and InMotion claim to guarantee a 99.9% uptime. To verify whether they have matched their words with actions, we have hosted two sample sites on these companies and monitored them for a long time. According to our monitoring outcomes, both of them have well followed their uptime guarantees.
SiteGround utilizes three data centers that are located in Chicago, Amsterdam, and Singapore. These data centers are equipped with multiple power feeds, own power generators, and enterprise-class UPSs to guarantee high-level electricity redundancy. Also, video surveillance, 24×7 human security, and other security measures are adopted to safeguard a reliable hosting environment.
As an addition, SiteGround servers are constantly monitored, upgraded, and secured, which also helps to ensure a good connectivity. According to our monitoring results, SiteGround has achieved a 99.97% uptime in the past 30 days, which is pretty good.
InMotion has two data centers, which are located in Washington DC and Los Angeles CA. These Category A data centers are equipped with diesel power sources and BGP4 network to prevent downtime issues. Besides, this company also partners with multiple Tier 1 ISP’s to keep users’ data flowing in case of network failures.
According to the outcomes of our monitoring, InMotion has achieved 100% uptime in the last month, which is very excellent in shared hosting. The following screen capture displays more details about its uptime.
Good customer support
When users are choosing a host, they do not only compare the quality of products but also take that of technical supports into account. SiteGround and InMotion have realized this fact and paid much attention to enhancing the quality of their supports.
These two companies offer various channels to access the technical support, including the 24×7 toll-free telephone, live chat, email, and ticket. Consisting of experienced experts in hosting, the support teams of both companies are able to provide users effective assistance with good manners.
Moreover, there is also a knowledgebase available with both companies. With numerous useful guides, tutorials, and other materials provided, users are able to find out some solutions in a self-helping way.
How InMotion wins over SiteGround?
Even though SiteGround has performed rather well in uptime and support, it is still not the choice of our editors and many experienced webmasters. Because with the deepening of this comparison, we have found that InMotion has outperformed SiteGround in the following aspects.
More cost-effective hosting plans
For shared hosting, InMotion offers three options, namely, Launch, Power, and Pro. With the release of this beneficial promotional link, there will be at least 52% off discount available, and users can enjoy these plans by paying $2.95/mo, $4.49/mo, and $7.49/mo respectively.
In contrast, SiteGround provides StartUp, GrowBig, and GoGeek, pricing at $3.95/mo, $5.95/mo, and $11.95/mo in several. With the averagely 60% off discount, the price of each plan is still higher than that of InMotion. Besides, the features available with these plans are relatively poor, which are displayed in the following part.
As for payment methods, InMotion supports both credit cards and PayPal while SIteGround only supports credit cards. Moreover, InMotion provides each hosting plan with a 90-day money guarantee while that of SiteGround is only 30 days. Therefore, with InMotion, users are granted with more initiatives in testing out whether it provides the right hosting service that fits them the best.
Richer hosting features
Both InMotion and SiteGround provide nice features within their shared hosting plans. However, InMotion has gone several steps further than SiteGround. To make it clearer for understandings, we are going to take Launch and StartUp, the basic shared hosting plans of InMotion and SiteGround, as the comparison samples.
With these two plans, users are able to enjoy many basic features, such as unlimited bandwidth and SSH access. Also, both companies support the latest version of PHP, Perl, and Python. What’s more, they provide a user-friendly cPanel that is integrated with a 1-click installer by default to simplify the installation of many popular applications, such as Joomla, WordPress, and Drupal.
However, there remain multiple features that are exclusive to InMotion and truly differentiate this company from its rival.
- InMotion provides an unlimited amount of disk space for Launch. However, SiteGround only offers 10 GB for StartUp.
- InMotion allows two websites on one account by default with each shared hosting plan while SiteGround only allows one website on one account.
- InMotion supports Ruby on Rails, but SiteGround does not.
- InMotion offers multiple bonus features, including free advertising credits, free SSDs, and premium website builder. However, SiteGround simply lacks these offerings.
Faster hosting speed
It is true that both of these two companies utilize multiple data centers and high-quality servers. And thanks to these facilities, both of them are able to guarantee users with rather stable uptime. However, when it comes to the performance in speed, SiteGround pales a lot in comparison to InMotion.
Within the two data centers in the east and west coast of US, InMotion houses its enterprise quality Dell servers that are featured with 32GB memory, at least 24 CPU cores, and fast Samsung SSDs. This grants InMotion the confidence to provide blazing fast page loading speed.
According to our monitoring results, the average server response time of InMotion is about 237ms, which is fairly excellent in the industry. The following image presents more detailed information about InMotion server response time.
In contrast, it takes SiteGround approximately 776ms for responding each server request. Technically speaking, this speed is very frustrating, especially for those eCommerce sites owners. The following screen capture displays the server response time of SiteGround.
Higher community reputation
In fact, the real users are best qualified to speak on the question which is the better hosting provider. Having been going with the two web hosts, they are able to reveal whether the two web hosts cover their words in the real world. Since the two web hosts have a large user base on a global basis, the users’ voices come from all over the world.
We work with BestHostingSearch.NET where users can submit their reviews. Until now, we have collected more than 1200 reviews from the InMotion users in total. It has been calculated that InMotion has an up to 99.98% customer satisfaction rate. Specifically, 97.4% of the users vote for their feature offerings, 98.6% of them are happy with the hosting environment, 98.0% of the users express their appreciation for the technical support, etc. Frankly speaking, InMotion really has an excellent community reputation among webmasters.
Obviously, SiteGround cannot compare with InMotion on the evaluation of their review charts. There are much more users who are not satisfied with SiteGround. Thus we find more reasons why you should give priority to InMotion.
Conclusion & Suggestions
From this in-depth comparison, both SiteGround and InMotion are pretty nice hosting companies. In today’s highly competitive industry, they have surpassed many hosting providers by offering 99.9% uptime guarantee. Moreover, they provide pretty responsive and effective technical supports to optimize users’ overall hosting experiences.
However, when compared more extensively, it becomes more obvious that InMotion is a better choice in terms of price value, features, and speed. This company provides more affordable hosting plans with richer features. Besides, it guarantees blazing fast speed.
As a result, for users who are looking for a quality and reliable host, we recommend InMotion. This company is a veritable expert in shared hosting and many other hosting services. It will surely guarantee users with an excellent web presence.