SiteGround Reseller Hosting Review on Affordability, Features & Support

SiteGround Reseller Hosting Review on Affordability, Features & Support

SiteGround reseller hosting program is created for web designers and developers to maintain their customers’ websites on a long term basis and increase revenue at the same time. To check the hosting quality, we start a penetrating analysis on the company reseller hosting service in below by looking into aspects of affordability, features and customer service.

Before the detailed study on the host, we have read a mess of comments from real customers. Based on the feedbacks and our own authentic investigation, an overall rating chart is worked out, which suggests the host get 3.5 out of 5 stars in general.

Price

SiteGround Reseller Hosting PriceRegularly, the reseller hosting plan charges $49/yr. People now sign up the plan are able to obtain an 8% discount and cut the price down to $45/yr. However, further pricing details are explained in below.

First, customers need to get reseller credits from the company, and 1 credit equals a year hosting cost; second, the initial order requires a total of 5 credits; third, credits are prepaid for account activation and renewal, and the more credits ordered, the greater discount is.

  • 1-4 credits: $49/credit
  • 5-10 credits: $45/credit
  • 11+ credits: $42/credit

As the price is explained above, becoming a customer of the host, people have to sign up a 5-year term one time with a total expense of $225. Old customers, however, may renew the transaction with no limitation on the number of credits they can order at one time. Note that only credit cards are available when subscribing to the plan.

To ensure a reliable hosting quality, the company provides 30 days full money back guarantee. In any event of dissatisfying with the service, each customer is permitted to cancel the whole package with a support ticket submitted to the billing department through the reseller helpdesk within the first 30 days. Pay attention, no refund is allowed if customers cancel any of the hosting accounts separately.

Features

Easy to manage accounts

SiteGround Reseller Hosting FeaturesThe host provides the most popular hosting control panel – cPanel. Aside from the default functionality of the control panel, there are additional offers including customized skins and features for easier cPanel management and navigation.

Besides, the integrated Softaculous 1-click installer allows customers install more than 300 applications with a few clicks through cPanel.

99.9% Uptime Guanrantee

The company claims solid 99.9% uptime guarantee by optimizing network infrastructure and utilizing power and hardware redundancy with 24×7 network and server monitoring by technicians.

White Label Option

By using white label service, the provider eliminates resellers’ worry of not having their own brand to display company name, domain name, logo and CSS.

Moreover, the hosting plan is designed with most of the essential features containing 100GB web space, 1,000 monthly visits, 1 hosted website, and unlimited data transfer, email accounts and MySQL databases. More offers are listed as follows:

  • PHP 5, Perl & Python
  • MySQL & PostgreSQL databases
  • Free shopping cart install & daily backup
  • SPAM experts spam protection & SSH access

Despite the hosting package consists of many useful features, some advanced ones that many other leading web hosts provide are still missed. For example, SSI, custom Cron Jobs, Ruby on Rails, etc.

Technical Support

SiteGround Reseller Hosting SupportThe host invests a lot in technical and human power to make sure the support is efficient and fast by implementing in-house systems for fast issue tracking. Customers are allowed to contact the support agents anytime through live chat, email and phone.

Each time starting a live chat, customers are contacting with one of representatives, whose profileswith technical background, years of experience, specific areas of expertise and interests are transparent on the dialogue box.

What’s more, experts have put their skills and experience to a broader use and written hundreds of in-depth tutorials varies from many aspects concerning about web hosting. Additionally, there is webinars where technicians share hands-on knowledge on the hottest topics.

Summary

Positive Elements:

  • Ample useful features
  • Cheap yearly subscribing fee of $45 in total
  • Excellent technical support through live chat, email & phone.

Negative Elements:

  • Shortage of advanced features to make sure website run fast and secure.
  • No worry-free and risk-free purchase for new resellers to sign up at least 5 credits one time with a total spend of $225 with only 30 days full money back guarantee.

From the review above, it can be concluded that the reseller hosting service form SiteGround is not really worth going. For better alternatives, we list the following reliable reseller plans which offer high quality related service with reasonable price, rich features, high performance and outstanding technical support.