This comparison between JustHost and BlueHost works to eliminate people’s confusion about the shared web hosting service offered by the 2 companies, as well as to give a conclusion about which one performs better in pricing, features, ease of use, security, uptime, speed and technical support.
As you may know, JustHost and BlueHost are sister brands owned by EIG. BlueHost is a large provider that serves millions of websites and is constantly growing. JustHost, which is in a smaller size, has also expanded fast in recent years. In this circumstance, the 2 companies are evenly matched in some aspects, but they do have their unique highlights and strategies.
Based on our research and testing on their services, the following ratings are given to indicate the strengths and weaknesses toward each other. Details are showed to explain everything, too.
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Pricing & Refund – Both Good
Since the 2 companies are sister brands, they have a lot of things in common. For instance, they both have upgraded their shared web hosting recently which now includes 3 plans named Basic, Plus and Business Pro. The regular prices of the plans are $5.99/mo, $9.99/mo and $19.99/mo.
The small difference is that the 2 companies now offer different amounts of discount to the plans. JustHost discounts range from 50% to 59%, with which the effective starting prices are $2.5/mo, $4.5/mo and $9.95/mo for the plans.
BlueHost discounts, however, have a wider range – from 30% to 60%, which reduces the prices to $3.49/mo, $3.95/mo and $13.95/mo.
Another important thing that you need to know is that all the discounts mentioned above are only applicable to the promotional links displayed above.
The money-back guarantees offered by the companies are completely the same, both allowing people to receive a full refund in the initial 30 days and a pro-rated one for the rest period. Besides, both companies provide marketing credits that value over $200.
Web Hosting Features – Both Excellent
In terms of shared hosting features, the plans from JustHost and BlueHost are nearly the same, with no obvious differences can be found. All of them use cPanel as control panel, include SimpleScripts as app installer, and integrate with Mojo Marketplace for easy theme and plugin purchasing. Advanced features like custom Cronjobs, .htaccess, SSH and PostgreSQL database are also supported.
Due to the fact that Basic is developed for beginners starting to build the first website; Plus is for those with growing personal blogs, and Business Pro is for business websites and online stores with large traffic, the contained server resources in the plans differ a lot. See the main features in below.
- Basic: 1 free domain, 100 GB disk storage, unlimited bandwidth, 100 email accounts & 500 MB email storage.
- Plus: Unlimited disk storage, unlimited email accounts and storage, Global CDN & 1 SpamExperts.
- Business Pro: Unlimited disk space and bandwidth, Global CDN, 2 SpamExperts, 1 SSL certificate, free domain privacy, SiteBackup Pro & 1 dedicated IP address.
Uptime & Speed – BlueHost Is Slightly Better
Uptime determines how long your website is accessible, and speed has great influence on how long people will stay on your site and whether they are willing to come back. Therefore, they are the 2 must-consider parts when comparing providers or services.
JustHost has kept a commitment of providing a reliable and secure hosting platform since its establishment. To cover the promise, the company utilizes UPS and backup generator in its data center, and arranges a team of experts to monitor the servers and network. To generate real statistics about the company’s service uptime, we have performed monitoring personally for a long time. Read the results in the chart below.
BlueHost guarantees 99.9% uptime. The company uses 3 data centers and upgrades the hardware and software on a regular basis to ensure the best possible performance. Server specifications are displayed on the official site, so that people can rest assured that no scam would happen in this aspect. The monitoring statistics we get show that BlueHost achieves 100% uptime in most months.
As for speed, the following comparison chart shows the real status of the 2 companies’ services. BlueHost performs a little bit better than its peer, while JustHost still has a quite fast server response time which can be ranked in the top 10% in the industry.
In fact, the fast speed of BlueHost is not only achieved by their great web servers and advanced data center infrastructures, but also by some special technologies and services that are listed in the following.
- The CloudFlare CDN service is offered for free by BlueHost. After activating this special service, your website data can be stored and cached via multiple web servers located globally. When people send the request for website access via their browsers, they can be responded by the nearest machines.
- As you are using the web hosting service, you need to share a single server with multiple webmasters in one time. In this case, if some of them overuse the server resources especially when they encounter the sudden traffic spike, your website may be affected negatively with the long-lasting downtime and slow page loading. In order to prevent this situation, BlueHost utilizes the I/O isolation technology, with which you can be segregated effectively from these bad users.
Technical Support – Both Responsive
Both of JustHost and BlueHost allow customers to reach a real human being through live chat and phone for help. BlueHost offers a toll-free phone number for customers inside the US, and a different one for those outside the US, and JustHost provides several phone numbers for clients in the US, Canada, UK, Australia and Europe.
All of the support channels are available 24 hours a day, 7 days a week, so that people are able to get their problems well resolved even in the midnight. As the 2 companies’ support representatives are picked with the same standard and trained in the same way, they are expected to be the same professional and responsive.
In addition to the 24/7 available online support, both JustHost and BlueHost also have the knowledge base for the effective self-learning. These knowledge bases all contain a lot of useful tutorials for both basic and advanced issues of web hosting, website creation, search engine optimization, domain management, email management and many more. Even, there are some video tutorials that are helpful for you to start your site with ease and to resolve some frequently asked issues quickly.
As researched and compared, however, we have found that BlueHost surely offers the larger base with more information than JustHost. In addition, BlueHost has a forum section that contains a large number of active users who share their expertise and hosting experiences regularly. To be frank, this is a great place for you to learn how to set up a popular site and to ask any hosting related questions that you do not know.
Conclusion – Both Are Worth Trying
Since JustHost and BlueHost can completely compete with each other in price, feature and technical support, both of them are recommended for hosting small websites. And if speed is a strictly-followed rule in the selection, the latter should be more preferred.