Based on our in-depth review on ixWebHosting concerning about price, features, usability, performance, customer support and company reputation, we’d like to help our readers find out whether ixWebHosting is a good choice for their hosting need. It’s worth noting that this review depends on our real hosting experience with ixWebHosting and the feedbacks we have collected from real customers.
ixWebHosting was founded in 1999, and now, this company has over 110,000 clients hosting over 470,000 sites. Widely used by thousands of customers, ixWebHosting becomes more famous than before.
It is no doubt that ixWebHosting offers a reliable hosting environment for customers. However, there are still some drawbacks in this company. Therefore, in the following parts, we have summarized the pros and cons of ixWebHosting web hosting service.
The Pros of ixWebHosting Web Hosting
As one of the excellent hosting providers, ixWebHosting has many advantages, like affordable price, 99.9% uptime, and effective technical support.
ixWebHosting has 3 web hosting packages named Expert Plan, Unlimited Pro Plan and Business Plus Plan. The original prices of these 3 hosting plans are $6.95/mo, $12.95/mo, and $9.95/mo. At present, this company offers a compelling discount, which reduces the price down to $3.95/mo, $7.95/mo, and $7.95/mo.
Frankly speaking, prices of IXWebHosting are near the average price level and are quite reasonable. Besides, the company provides seven-day-trial for free. However, all packages come with a $30.00 setup fee. So even if IXWebHosting promises a 30 days money back guarantee, you can hardly save much money, because its setup service is excluded in the scope of refund.
Rich Basic Features
With ixWebHosting, customers are able to get rich features to run their websites, including unlimited disk space, bandwidth, and hosted domains. To help our readers know more highlights the company offers, we have made the following table to list the main features the 3 plans come with.
|Feature||Expert||Business Plus||Unlimited Pro|
|Free Dedicated IP(s)||1||1||1|
|Free Domain Name||1||2||3|
|Money Back Guarantee||30 Days||30 Days||30 Days|
|24×7 Technical Support|
Reliable Web Hosting Environment
ixWebHosting have their own data centers, which means they have everything that is required to maintain reliability of each hosted website. In addition, this company has 2 industrial diesel generators, both of which can run for 24 hours. In this case, there is no need to worry about the power outrage. According to our monitoring result, ixWebHosting uptime is nearly 99.93% on average.
Responsive Technical Support
ixWebHosting offers a high level of technical support carried out by professional support staffs via toll-free phone call, email and live chat, all of whom are knowledgeable and proficient, so that they are able to give quick response and effective help for troubled customers to deal with issues.
Moreover, technicians and engineers have developed a lot of in-depth articles and detailed video tutorials with rich information, from which customers can find resolutions of common issues to deal with their problems.
The Cons of ixWebHosting Web Hosting
As nothing is perfect, there are also some cons of hosting a website with ixWebHosting. For example, the control panel this company offers is not very easy-to-use and the hosting speed is slower than that of many common web hosts.
Lack of Cutting-Edge Technologies
In fact, ixWebHosting doesn’t support some technologies like Ruby on Rails, Python, Perl, Shell Access (SSH), Custom PHP.ini, Custom Cron Jobs and Automated App Installer. It’s noticeable that without the support of custom cron jobs, many open source applications cannot run correctly. What’s more, some popular hosting apps like WordPress, Joomla and Drupal all need the custom crob jobs to automatically generate the Google-friendly sitemap.
Not User-Friendly Enough Control Panel
One of the major issues that customers may have with ixWebHosting is the lack of user-friendly cPanel. Without this, some newbies may feel confused when setting up and managing the websites.
ixWebHosting uses H-Sphere as the control panel, with which editing files may lead many problems because users are limited to only .txt and .html files without line numbers in the edit mode. This also puts limits on PHP and other file editing. According to our survey, almost all the users who have tried both cPanel and H-Sphere insist that the former is much more user-friendly than the latter.
Hosting speed is extremely important for every kind of website. However, compared with some excellent hosting providers like InMotion Hosting, ixWebHosting is much slower in server response time. As we have tested in the real world, the average server response time that ixWebHosting achieves is 795ms, which is 235% slower than that of InMotion.
As we reviewed, ixWebHosting does offer affordable, rich-featured and reliable hosting plans, but it doesn’t provide fast hosting speed for customers to run website smoothly and stably. Besides, the control panel they offer makes customers unable to manage every aspect easily. So we don’t recommend it to our readers.
However, we have found several reliable and fast web hosts that offer rich-featured hosting plans at really low price, among which the following three hosting providers are highly recommended. Additionally, all the 3 companies offer cPanel control panel, 24×7 technical support, and money back guarantee. We have made the following table to list the main highlights included in their shared web hosting plans.