Is Arvixe ASP.NET hosting worth purchasing? In this article, we have answered this question based on verified customers’ feedback and our editors’ real hosting experience with this company.
Up to now, we have been with the ASP.NET hosting service of Arvixe for about 6 months. Note that the main aspects we have reviewed include price, features, reliability, hosting speed, and technical support. Proceed to the details.
Pros of Arvixe ASP.NET Hosting
Arvixe ASP.NET hosting plans are developed with Windows developers’ requirements in mind, making sure that they can get the best possible ASP.NET hosting service in the industry.
Let’s take the most widely used PersonalClass ASP as an example. In addition to the unlimited disk-space & data transfer, free domain name for life, unlimited subdomains, powerful Plesk control panel, Arvixe also offers the latest advanced ASP technologies. The rich server resources are a great attractiveness for those who need enough room for a website and value easy user experience.
The Data TransferUnlimited
The Disk SpaceUnlimited
The FTP AddressesUnlimited
The Hosting WebsitesUnlimited
Full Refund45 Days
Trust LevelFull Trust
Price – Reasonable
Due to the expensive Windows license, Windows hosting solutions are normally at a high pricing level. Arvixe is not an exception in the market. Their ASP.NET hosting is priced from $8/mo, which seems to be a burden to budget. As we mentioned, however, the feature offerings should deserve what you pay for.
Arvixe offers 2 ASP.NET packages named as PersonalClass ASP and PersonalClass ASP Pro. Regularly, the 2 plans are starting at $11/mo. At present, special prices from $8/mo are available for the 2-year payment. When compared with some other ASP.NET hosting companies, these charges are also competitive because they cover a lifetime free domain name, rich server resources, Plesk, $200 ad credits, and other noticeable features.
What should deserve the attention is the provision of a lifetime domain name while the competitors often give a domain name for free within the first year of purchases. This means the great reduction of your budget in the long run. Since money security is a concern for webmasters, Arvixe offers a 45 days money back policy. The time period is also longer than that of many other competitors.
Cons of Arvixe ASP.NET Hosting
Uptime – 99.75% Only
Arvixe claims to guarantee at least 99.9% uptime by utilizing the world-class data center infrastructure offered by the largest IDC company. In order to offer the highest level of reliability, all the data centers are certified by an independent auditor to be SAS 70 Type II compliant, along with an uninterrupted power supply (UPS) that deliver sufficient power for servers and the data center’s lighting, heating, ventilation and air conditioning systems.
Besides, with the 24/7 centralized network monitoring from the Network Operations Center (NOC), any network issues can be resolved effectively by a group of all-time on duty Cisco-certified experts.
It is true that they have done great in the early stage. But in recent years, most of their customers are disappointed about the frequent downtime and have complained about it a lot. The overloaded accounts are likely to be the cause for the constant downtime.
Even, as tested, the uptime records prove the customer feedbacks. Windows websites hosted with Arvixe will lack reliability, which results in the frequent failure to deliver website content.
Hosting Speed – Not Fast
As for the page loading speed, Arvixe utilizes SSD RAID-10 Drives and 100% Dell servers. Besides, by leveraging the power of multiple Tier 1 telecom providers and direct Internet connections for screaming-fast network, Arvixe is able to help customers avoid bandwidth traffic jam and roadblocks.
Theoretically, their hosting speed should be good. However, as tested in the real-world, we are not satisfied about their achieved server response speed. It requires 697ms for responding each request. Arvixe uses are also not able to enjoy fast load peed. This is a disaster for websites which deal with transactions. Visitors will have no tolerance with the slow speed for loading each page. So there are some instances when your website content will be delivered to visitors before they close webpages.
Technical Support – Not Responsive Now
As one of the leading hosting companies on the web, Arvixe knows clearly that the responsive technical support plays a vital role in improving customer satisfaction level. Therefore, this company owns a professional support team who are available 24/7 and can be get accessed directly through toll-free phone call, live chat and e-mail.
Besides, with the Discussion Board and Company Blog built in Arvixe official site, customers can gain some useful knowledge about ASP.NET hosting service.
To be frank, we love their support in the earlier years. But now, just like their hosting reliability, the quality of their technical support really disappoint us. Especially, their live chat support is not worth trying at all. Some of our requests through the live chat have often been ignored, which damages our using experience a lot.
Community Reputation – Bad
Headquartered are Pleasanton, CA in the USA, Arvixe has a history of more than almost 15 years. To some extent, this increases the faith in the Windows hosting service. However, webmasters will also have a wrong recognition of this web host, which is responsible for the wrong decision. Listen to voices from their real users on their service quality.
According to what we have collected, Arvixe fails to have a high customer satisfaction rate. Among over 200 Arvixe users, most of them suffer a lot from going with this web host. What discourages them most is the frequent accessibility and slow running of their website. Certainly, there is no surprise to see the decrease of the customers who cannot put up with the poor hosting environment. Below chart will enable you to have a better understanding of the real performance.
One thing cannot be denied that Arvixe has its strengths and weaknesses. Such is the case with other web hosts. So far, however, we have not found much powerful reasons to place an order on Arvixe ASP.NET hosting. After all, there are much more major cons than the pros.
Summary – Arvixe ASP.NET is Not Worth Trying
According to this in-depth and comprehensive review, Arvixe ASP.NET hosting is not a good option for running an ASP.NET website. It is true that they offer all the competitive ASP.NET related features. However, when considering the budget-friendly rate, 99.9% uptime record, fast server response, and excellent technical support, we do not think they are the good option.
Instead, we highly recommend you to try the following three web hosts. With the accumulation of rich hosting experience, all these web hosts know how to satisfy various needs and value their words. They are well tested before their coming to the list of best ASP.NET hosting providers. Things will be much easier for you to select a quality web host from the crowd. Unlike multiple hosting providers, these web hosts focus on providing Windows hosting service. So their expertise will help you better run a Windows website.