HostPapa Review – Why it’s for Canucks but not US

HostPapa Review – Why it’s for Canucks but not US

This HostPapa review discusses why HostPapa is for Canucks but not US. HostPapa is a 50/50 web hosting provider based on the review from the reputation, web hosting reliability, performance, technical support and price.

HostPapa is a private company operated based in Oakville, Ontario, Canada, designed to offer reliable, easy-to-use and customer-oriented web hosting solutions for personal, small to medium sized businesses throughout North America, Europe and Australia.

Based on our editors’ real hosting experience, the pros of HostPapa are:

  • green web hosting service by purchasing 100% green renewable energy to facilitate their data centers, web servers, office computers, laptops and office space.
  • Canada domestic web hosting service – high-way connectivity in Canada.
  • The prices from $3.95/mo initially and $7.99 regularly are reasonable for most webmasters.

Frankly, if your website is not targeted for Canucks mainly, HostPapa is not so competitive compared with the topnotch web hosting providers in the global stage, like InMotion Hosting, BlueHost, etc.

HostPapa Review

  • Reputation
    rating 3 of 5
  • Features
    rating 3 of 5
  • Speed
    rating 2.5 of 5
  • Reliability
    rating 3.5 of 5
  • Support
    rating 3 of 5
  • Price
    $3.95/mo, approximately 51% off $7.99/mo regularly


HostPapa provides three shared hosting packages which are pricing at $7.99/mo initially. Now, it offers a 51% discount and decreases the prices to $3.95/mo. All the customers have the chance to get discounted prices by visiting their home page.

On one hand, the company gives a 30-day money back guarantee. On the other hand, the policy is only valid for web hosting plans. Fees paid for domain names, domain privacy, setup fees, mobile websites, and any other add-on services are not refundable at all. Thus, the purchase is not completely risk-free.

In terms of payment methods, this company offers both credit cards and PayPal. Webmasters can choose from the two as they wish.

Effective Price

  • 1 year plan
  • 2 years plan
  • 3 years plan

Payment Method

  • Credit Card
  • PayPal


HostPapa is a PHP-oriented web hosting service as they don’t support Ruby on Rails, Python FastCGI, Perl FastCGI and PostgreSQL databases as the main web hosting companies. Considered with the HostPapa features as following, it’s 100% compatible with the typical PHP open source projects including WordPress, Drupal, Joomla, etc.

The integration of cPanel and Softaculous in the HostPapa hosting plans is really a spotlight in the marketplace. The most popular cPanel offers a user-friendly interface enabling customers to save time and effort in administrating websites. And Softaculous automates the installation of commercial and open source web applications to a website. They work together to deliver a easy hosting experience. Please check the following table for more detailed features.

Hosting Features

  • Disk Space
  • Bandwidth
  • Free Domain
  • Hosting Domains
  • Email
  • FTP
  • Full Refund
    30 Days

Scripts & Development

  • PHP
  • Python FastCGI
  • Perl FastCGI
  • Ruby on Rails
  • MySQL
  • Cron Job
  • .htaccess Overrides
  • Custom PHP.ini


  • Control Panel
  • Fantastico
  • WordPress
  • Joomla
  • Drupal

However, there is one thing which should have your attention: HostPapa doesn’t provide automated website backup. This is an extra service HostPapa users need to pay for. In contrast to HostPapa, many web hosts provide their users with free backup service on a regular basis. With HostPapa, you have to take a good care of data on your own. Alternatives, you can have HostPapa take over the task with the purchase of this extra service. Backup is always important for the restoration of data. It should be created by hosting provider and website owners.


HostPapa is mainly operated in Canada. Their Canadian data center is topnotch but the colocated data center in New York is not in the first class. As a result, when you host with HostPapa, the user experience of the visitors from Canada is quite different to the visitors from US or other regions over the world.

For better understanding of the HostPapa web hosting performance, our editors have compared HostPapa with the reputed US-based web hosting companies including BlueHost and WebHostingHub from either Canada or US. As the result, the loading speed hosted with HostPapa for Canucks is the fastest, but it’s the slowest for US residents.

When we proxied as a Canada visitor, HostPapa web hosting is approximately 18% faster than the largest shared web hosting provider BlueHost and 28% faster than WebHostingHub. When we tested the connectivity in a US node, HostPapa web hosting is the slowest. As you may learn from the following statistics, the HostPapa servers actually committed the powerful computing ability, but the web page rendering speed for the clients is not ideal due to the global internet bandwidth of the HostPapa data centers.

As for their uptime, the average record is 99.87% only.

Community Reputation

The industry leading site BestHostingSearch designed to rate web hosts based on the objective reviews received from the verified customers. So far, it has received over 4000 verified customer reviews for approximately 50 shared web hosting providers. However, unfortunately, we have only found 4 HostPapa reviews from their customers, although the 100% of HostPapa customers are satisfied with all the services, including the eco-friendly web hosting reliability, speed, technical support and price. Read the following statistics chart, or read each writes at this voting page. We’re still looking for more HostPapa reviews, and will have a more exact review and rating for HostPapa.

Concluded from the above words, the cons of HostPapa are listed out in the following:

  • Lack the offerings of some important features, for example, free backup.
  • The failure to guarantee at least 99.9% hosting uptime.
  • Slow page load speed to their hosted websites.
  • Low customer satisfaction rate among the users who take part in our program to submit their reviews.


As a conclusion, HostPapa is recommended for hosting websites targeted for the Canadian market especially for Canadian eco-protect businesses, but if you’re looking for a web hosting service for global or US visitors, we recommend you going with the following recommendations.