HostNine Review – Is It a Scam Or a Reliable Company?

HostNine Review – Is It a Scam Or a Reliable Company?

With the goal to reveal the secret of the service from HostNine, we have carried out a comprehensive analysis by keeping a careful view of the price, feature, performance and technical support. Established in 2006, HostNine is a relatively young company under the charge of Endurance International Group. So, is the service from this company dependable?

In the following, we are to answer this question with analysis in detail combining with thousands of comments from verified customers. Initially, we would like to display its overall ratings that are worked out on the basis of our real hosting experience for more than 3 months.

HostNine
HostNine Hosting Review
  • Reputation
    rating 3.5 of 5
  • Features
    rating 3 of 5
  • Speed
    rating 3.5 of 5
  • Reliability
    rating 3.5 of 5
  • Support
    rating 3 of 5
  • Price
    rating 3.5 of 5$3.45/mo

Since you have already got a general picture of the service, we are to take you move to a deeper understanding by making an in-depth exploration.

Is The Price Budget-Friendly?

priceAs for shared web hosting service, HostNine provides totally 3 packages that include Personal, Business and Enterprise whose price is starting at $3.45/mo, $5.95/mo and $8.45/mo respectively. Furthermore, all packages can be purchased with both short and long term billing cycles including 6/12/24/36 months. The service comes with a free domain name, which is only valid for the package Enterprise.

Price Personal Business Enterprise
6 Months $3.95/mo $6.45/mo $8.95/mo
12 Months $3.45/mo $5.95/mo $8.45/mo
Dedicated IP $2.00/mo $2.00/mo Included
SSL Certificate $39.95/yr $39.95/yr Included

In order to offer a hosting experience without risk, this company promises all its customers with a 45 days money back guarantee that allows them to cancel their services and request their money back. In terms of channels for payments, the service supports both credit cards and PayPal. Seemingly, the price offered by HostNine is affordable, but it is still not very cost competitive considering no free domain name and no extra bonuses.

Is The Features Rich?

featuresAll packages feature unlimited amount of resources such as storage space and bandwidth. Moreover, both Personal and Business offer no free domain name but charge $2/mo per dedicated IP and $39.95/yr for a SSL certificate. Thus, if you require these resources, you need to upgrade the package to Enterprise that includes all of them. Since 3 packages bear some differences, we have made a table in below for the convenience of reference.

Features Personal Business Enterprise
Control Panel cPanel cPanel cPanel
Domain Allowed 1 100 100
Disk Space Unlimited Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited
Free Domain No No Yes
PHP 5 Yes Yes Yes
Perl Yes Yes Yes
Ruby On Rail Yes Yes Yes

In addition to the above basic features, the service comes with cPanel as the control panel whose interface is packed with a stack of useful features that make it possible to manage additional domains, files, email and FTP accounts with the least effort and time. Besides, the service includes Softaculous that increases the power of cPanel by offering the one-click access to innumerable applications.

Is The Performance Satisfactory?

data centerThis company strategically situates its data centers around the globe that offer flexible and various options in selecting a data center that can ensure your site content to reach users as fast as possible. Specifically, these data centers include 3 optimal locations in the United States, 1 in the UK, 1 in Netherland and 1 in Singapore each of which is equipped with a robust network of servers.

With the above state-of-the-art data centers, HostNine promises a 99% uptime on its official website. To check out whether this company can successfully carry out its commitment, we have conducted a real-time monitoring by hosting 2 websites on a server for more than 3 months. According to detailed statistics we have recorded, we have come out the following list.

  • Uptime: it delivers 99.95% uptime averagely.
  • Server response time: it consumes 768ms on the average.

Technical Support

tech supportSince the establishment of HostNine, the technical team of this company has accumulated rich experience in hosting a variety of websites during the past 7 years. With the powerful assistance of these highly proficient and practiced technicians, webmasters are always capable of seeking responsive and helpful support that are available 24 hours a day and 365 days a year via phone and email.

However, a drawback that has to be noted is the lacking of support via live chat, which serves the foremost way for some non-English speakers who are not good at describing their technical issues clearly and efficiently. With the support via this means, the efficiency of solving a technical problem may be influenced to some extent.

Conclusion- HostNine Is Good But Not Superexcellent

Although the service offered by HostNine is good, it is still proven to be not superexcellent on account of its mediocre performance in server response time and defects in technical support. If you are searching a better choice, we impersonally regard the companies in the following table deserve a shot. Please refer the table in below to learn more details.