HostMonster vs JustHost – Better Choice for Beginners Setting Up a New Website

HostMonster vs JustHost – Better Choice for Beginners Setting Up a New Website

This article mainly compares 2 sister brands: HostMonster and JustHost. In fact, both of the 2 companies are well-known web hosting providers in the market, offering quality hosting services at affordable prices. Besides, as the sister company, HostMonster and JustHost share the same data center infrastructure and provide similar competitive features. Thus, many of our readers, especially newbies, are confused which one is the better choice.

To come out the precise result, we have done 3 things:

  • Set up 2 WordPress powered websites with the same contents and scripts, and get them hosted with HostMonster and JustHost respectively. Then, monitor the online performance of the 2 websites with Pingdom in a 5-minute interval.
  • Collect the feedbacks from hundreds of real customers, and analyze their preferences.
  • Start an in-depth and comprehensive review of the hosting services offered by the 2 web hosts, based on price, features, uptime, speed, and support.

Performance Testing Results – HostMonster Wins


According to this comparison chart, both HostMonster and JustHost have achieved a fast server response time of less than 370ms averagely. This is because they utilize quality Quad Processor Performance Servers to host all the websites for the fastest webpage loading and the maximum bandwidth capacity. Besides, they locate these servers at the cutting-edge data centers featuring advanced security, power and cooling system, in order to make sure that service remains uninterrupted.

This chart clearly shows that HostMonster wins a little in the past 30 days, achieving an average of 342ms server response time, which is 7% faster than JustHost.

Reliability – JustHost Wins


In addition to testing the page loading speed, we have also tested the reliability of the 2 websites. After scanning their online availability in a 5-minute interval of the whole month, we have found that JustHost powered site is 99.99% accessible, and HostMonster powered site is 99.98% accessible.

To be honest, both of the 2 companies have shown an excellent uptime record as compared with many other web hosts in the market. After all, they utilize multiple world-class data centers containing industry-standard technologies to ensure that all servers stay cool, secure, and work properly all the time. Besides, with the 24/7 on-site monitoring carried out by state of the art system and experienced experts, all the issues can be prevented or fixed before they become serious.

Customers’ Preference – HostMonster Wins

According to the feedbacks received from verified customers reviewing the overall service, reliability, control panel, and support of the 2 companies’ web hosting services, both HostMonster and JustHost have achieved a high customer satisfaction rate of 97.2% and 95.35% respectively, with no complaints at all.

Price Comparison – JustHost Wins

While the average web hosting rate is $7/mo in the industry, both HostMonster and JustHost have offered affordable prices, which are no more than $4/mo after discount.

Billing Circle JustHost HostMonster
36-Month $2.5/mo $3.95/mo
24-Month $2.95/mo $3.95/mo
12-Month $3.95/mo $4.95/mo
Full Refund 30 Days 30 Days
Pro-Rated Refund Anytime Anytime
Sign Up Sign Up

The regular prices of the 2 companies’ web hosting stay the same – $6.99/mo. At present, however, both HostMonster and JustHost offer a promotion link which allows customers to enjoy a large discount and pay for a cheaper rate.

Besides the budget-friendly price, the 2 companies also offer some extras including:

  • Free domain name
  • Premium website builder
  • Anytime money back guarantee
  • Free marketing credits

Feature Comparison – Both Win

We have carefully compared the feature listing presented at the official sites of HostMonster and JustHost, and have found that the features coming from them are almost the same, including unlimited hosted domains and server resources, useful technologies and programming languages, cPanel and 1-click script installer, support for e-commerce features and multimedia features, etc.

Basic Features
  • Disk Space
    Unlimited
  • Bandwidth
    Unlimited
  • Free Domain
    1
  • Hosting Domain
    Unlimited
  • Google AdWords
    $100 FREE
  • FTP
    Unlimited
  • Full Refund
    30 Days
  • Money Back
    Anytime
  • Support
    24×7 US
Email
  • Accounts
    Unlimited
  • Forwarders
    Unlimited
  • Auto Responders
    Unlimited
  • Disk storage
    Unlimited
  • Web-based Email
    Yes

Scripts & Development
  • PHP
    5.2.17 & 5.3.10
  • Ruby on Rails
    1.9 & 3.2.2
  • Python (FastCGI)
    Yes
  • Perl (FastCGI)
    Yes
  • MySQL
    Unlimited
  • PostgreSQL
    Unlimited
  • Cron Job
    Yes
  • Shell Access (SSH)
    Yes
  • Image Magick
    Yes
  • .htaccess Overrides
    Yes
  • Customize PHP.ini
    Yes
Software
  • Control Panel
    cPanel
  • Fantastico
    Yes
  • SimpleScripts
    Yes
  • WordPress
    Yes
  • Joomla
    Yes

Customer Service – Both Win

According to customers’ feedback, they have done a good job in this aspect. This is because all of their support staffs are with more than 3 years’ experience in the field, offering the perfect solution with the most professional and quickest manner.

There are multiple ways for customers to contact these support representatives, including:

  • Toll-free phone call with a short waiting time averaging less than 4 seconds
  • Start an online conversation by clicking live chat
  • Send them e-mail and receive a response within 15 minutes
  • Post the issues in the Q&A area or User Forum

Summary

To be frank, both HostMonster and JustHost are good options, and choosing which one really depends on your preference. HostMonster guarantees faster page loading speed, while JustHost offers cheaper price.