Looking for an in-depth comparison between HostGator and BlueHost for shared web hosting?
Here is the best place that helps you judge the two web hosts considering their hosting speed, reliability, technical support, price, real customer reviews and user cancellation rate.
Note that we have signed up accounts with both HostGator and BlueHost, and have tested the services from every aspect that may affect the user experience.
The following summary table is made based on our over 8 years’ experience on web hosting rating & review, so you can refer to this HostGator vs BlueHost comparison getting the best information.
|Read Review||HostGator Review||BlueHost Review|
HostGator VS BlueHost > Overall
HostGator is bigger than BlueHost in the overall size. It is serving 5 million customers on web hosting, virtual private server, dedicated server and reseller plans based on both Linux and Windows platforms. Out of the question, HostGator has a good reputation in the web hosting industry, but actually their Linux shared web hosting is not as cost-effective as BlueHost.
BlueHost, founded in 1996, one of the largest Linux-based shared web hosting providers, offers rich-featured hosting as well as launching VPS and dedicated servers in 2013. It is a technology-oriented company that has customized the Linux kernel for the enhanced web hosting reliability, security and performance, and is the only web host having 3 dedicated data centers in Utah, US that has been invested with over 20 million USD since 2010. With 500 experts and 5,000 servers, BlueHost is serving 2 million users now, and it’s still fast-growing with 20,000 new customers monthly.
HostGator is a reputed and comprehensive hosting company, while BlueHost is a well-known and professional Linux-based web host.
HostGator VS BlueHost > Price
Both HostGator and BlueHost offer three hosting packages for customers to choose based on the ultimate needs and requirements. In the following, we’d like to compare the most popular and cost-effective plans offered by them – BlueHost Basic, BlueHost Plus, and HostGator Baby.
|Plan in Comparison||Basic||Basic||Plus|
|Discount||43% Off||63% Off||63% Off|
BlueHost Basic plan and Plus plans are starting at $7.99/mo and $10.99/mo regularly, but BlueHost now offers a compelling discount that is up to 64% off to reduce the plans down to $2.95/mo and $5.45/mo respectively.
As for HostGator, this web host also provides a beneficial discount to ensure affordable charges.
Considered with the price, BlueHost is more affordable than HostGator, no matter you choose their most basic plan to save budgets or the most popular one that has rich features and sufficient server resources.
Noted: the discounted price of new signup is cheaper than the renewal because they both only provide a discount for the first billing. So, whichever you decide to go, it’s better to choose a long billing cycle for the best price and the max saving.
HostGator vs BlueHost > Refund Policy
It is beyond no doubt that there is no such thing as a perfect service. Consequently, no matter how reputable and high-quality a company’s services are, there will be unsatisfied users. To relieve the worries as well as risks that users may encounter after making the final decisions, BlueHost and HostGator provide a hassle-free refund policy.
BlueHost issues a full refund for users canceling their accounts during the initial thirty days. HostGator, on the other side, lengthens the industry-standard 30-day money-back guarantee to 45 days. Anyhow, both web hosts ensure that their customers have a worry-free trial, encouraging you to take the first step.
HostGator VS BlueHost > Feature
Hosting features are an important aspect that users worldwide will take into consideration when choosing a web host. From this point of view, BlueHost and HostGator are both worth trying. They include their hosting plans with rich server resources, which enable users to focus on the building of their websites without the need to worry about the content uploading and traffic spikes. Also, they provide some beneficial freebies, such as free marketing credits, free site migration service, and more.
However, when compared more extensively, BlueHost wins slightly over its rival. Wondering why? Check their feature offerings in a more detailed manner. The table below compares the features of the HostGator Baby plan with the BlueHost Basic plan and Plus plan.
|Plan in Comparison||Baby||Basic||Plus|
(On 1 account)
|Ruby on Rails|
|Shell (SSH) Access|
|Money Back Guarantee||45 days||30 days||30 days|
As the table above displays, BlueHost supports almost all the latest cutting-edge technologies based on the Linux platform, and it’s the only web hosting company providing so many features as compared with the 100+ companies which we have reviewed so far. With a free domain name included, it’s more rich-featured than HostGator.
HostGator vs BlueHost > Ease of Use
In regular cases, the management of websites and hosting accounts requires some technical know-how. Therefore, BlueHost and HostGator include a free cPanel within their hosting packages. This control panel is the most user-friendly one in the whole field, which will help users a lot in managing their domains, emails, databases, and more in an effortless manner.
Besides, the two companies offer a 1-click installer that supports hundreds of the most popular open-source applications over the web. With the help of this 1-click installer, users are granted the capability to install WordPress, Joomla, Drupal, Magento, and more within few clicks.
HostGator VS BlueHost > Hosting Security
As the web hosting providers, both HostGator and BlueHost should pay attention to the hosting security so that prevent you from the potential dangers effectively. For instance, the backup service is offered so that your website can be backed up regularly. Once you need the backup file for restoration, you can contact their support teams. BlueHost, in particular, provides the SiteBackup Pro service for free for the Prime plan, which ensures the much better and more convenient backup service.
As for HostGator, they provide the free dedicated IP address and free SSL certificate for their Business plan. The former feature gives you the unique static IP while the latter feature acts as the security layer between your site and your visitors for information delivery.
In addition, some common security features like SSH access, Password Protection, Hotlink Protection are also offered by both of them.
HostGator VS BlueHost > Performance
Both HostGator and BlueHost web hosting are unlimited web hosting services, but the thing that really surprises us is that the BlueHost uses the CPU Segregation technology to intelligently limit the CPU usage and memory allocation for every shared account to protect the over-usage of bad users. BlueHost is not only a company that simply resells servers but have a large development team and investing millions of USD on developing new technology every year. With better focus and investment, BlueHost ensures faster performance than most web hosts in the market.
As for HostGator, their hosting service is also of excellent performance. We have reviewed their network information and have found the following efforts they have made.
- There are two top-tier data centers used by them, which are located in Houston, TX and Provo, UT, far from the natural disaster areas.
- The Houston data center features 300,000 square feet, along with the highly redundant systems for the UPS battery and diesel generators, raised floor design with HVAC system, 24/7 staff monitoring, power distribution units and many more.
- The Provo data center features 8,500 square feet, coming with a truly energy-efficient design and PUE under 1.2. In addition, this data center also features the redundant infrastructure using the dual segregated transformers, N+1 diesel generator, 750 KW battery units and more.
- With the latest technologies offered by Level 3, SuperMicro, Cisco and many more, HostGator ensures the fully redundant network.
We signed up with these 2 hosting companies for the performance comparison using a site with the same WordPress program and the same content. Based on the testing result, we have found that BlueHost performs a little better than HostGator, including the performance on a database query, web page generation, and client page rendering.
As the statistics chart shown above, the WordPress site hosted with BlueHost is approximately 6% faster than HostGator in the real world. When compared with other competitors, however, HostGator still has an overwhelming advantage due to the ability to load its hosting websites in a fast way.
HostGator VS BlueHost > Reliability
By utilizing multiple state-of-the-art data centers, HostGator guarantees solid 99.9% uptime. All of the data centers this company uses are equipped with 100% factory-tested Dell servers, redundant power, HVAC, and fire detection/suppression systems.
In addition, technicians and engineers are monitoring the data centers and servers 24×7, so that they are able to find and resolve any sudden issue as soon as it occurs, which ensures customers can run a website without any unexpected interruption.
BlueHost guarantees 99.9% uptime and has done a lot of hard works and invested over 20 million US dollars to build their 3 first-class data centers, each of which is featured with hundreds of high-performance servers, UPS power backup, diesel generators and some cutting-edge technologies.
HostGator and BlueHost are both highly reliable, scalable and secure in the field. We set up a monitor service to collect the uptime information of our sites hosted with BlueHost and HostGator in March and April of this year. We have found BlueHost actually commits the 100% uptime and HostGator also commits 99.99% uptime. There was no exceptional downtime for both. Generally, BlueHost and HostGator are both very reliable shared hosting providers.
HostGator VS BlueHost > Technical Support
HostGator has a good reputation on technical support in the industry as they have 1,000 staff serving for 5 million domains and websites over the world. BlueHost has approximately 200 staff serving for 500,000 domains and websites. You can easily consider that 1 HostGator staff serves for 5,000 domains & sites and 1 BlueHost staff serves for 2,500 domains & sites. With the workload of a BlueHost staff is just half of HostGator, their service quality is better.
In fact, both of them offer 24×7 US technical support via toll-free telephone, live chat and email. With short holding times, these web hosts can commit their customers are assisted by professionals with the best efficiency. Under normal circumstances, the best way is to use the chat system when you need to deal with emergencies. In the event of complicated issues, you should give preference to the email support. The chat requests sent by our editors are responded within seconds. And the two web hosts provide email support within 15 minutes since they need a longer time to come up with solutions.
Also, they provide a knowledge base that contains an extensive range of tutorials, guides, and other articles for users to troubleshoot certain problems for themselves. The knowledgebase is relevant to many topics, such as, account, control panel, email, WordPress, etc. In addition, the two companies maintain an online forum, aiming to enforce the interactions among their users. To be honest, their forum is really a good place where you can learn some skills from the more experienced users. By comparison, BlueHost stands out in the competition because it comes with more helpful articles.
HostGator VS BlueHost > Customer Cancellation Rate
We had traced 500+ real customer signups with HostGator and BlueHost since the beginning of 2012. The 28% of signup with HostGator would be canceled after 3 months, but 92% of customers remained with BlueHost after the same time.
The most important reason for the relatively high cancellation rate of HostGator signup is, many customers choose the short term plan of HostGator at the beginning, but they cannot accept the renewal price that is $8.95/mo of Hatchling hosting and $9.95/mo of Baby hosting.
As a conclusion, BlueHost is better than HostGator. If it is not excellent, we won’t build our site hosted with it! By the contrary, if you still want to choose HostGator, you shall be very careful about their renewal price, and go for a longer subscription. With HostGator 45-day money-back guarantee, the purchase can be risk-free.