Along with the affordable web hosting and powerful dedicated hosting, HostGator – the leading web host worldwide, has released VPS hosting service for a long time. Below, our editors decide to discuss every aspect of this service, including pricing, features, reliability, speed, and support.
Note that this review is based on our real hosting experience, because we have been using this service for nearly 9 months. In addition, we have read a pile of customer reviews on the web to make clear how other customers think of this service. Thus, this review is 100% unbiased.
Price
Having been in the industry for many years, HostGator has been recognized as one of the best VPS providers. The company offers 3 fully managed VPS hosting plans which are priced from $89.95/mo.
In each of the VPS hosting plans, there is a 45-day refund guarantee, 2 free IPs, private nameservers, and free off-site backups.
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HostGator VPS Hosting Features
HostGator VPS provides rich features and advanced technologies to allow customers to get dedicated functionality without the expense. All plans include 2 dedicated IPs and various CPU cores, RAM, disk space and bandwidth. Besides, the managed VPS plans come with the option to choose a cPanel or not. Check out the detailed information in the below table.
| Plan | SNPPY 2000 | SNPPY 4000 | SNPPY 8000 |
|---|---|---|---|
| CPU | 2 Cores | 2 Cores | 4 Cores |
| RAM | 2 GB | 4 GB | 8 GB |
| Disk Space | 120 GB | 165 GB | 240 GB |
| Bandwidth | 1.5 TB | 2 TB | 3 TB |
| Price | $19.95/mo | $29.95/mo | $39.95/mo |
SNAPPY 2000 is the most recommended VPS plan in HostGator. It includes 2 CPU cores, 2 GB RAM, 120 GB disk space, and 1.5 TB bandwidth, which are sufficient for powering small to medium business websites. Besides, all plans are compatible with 64-bit and 32-bit, installed with Linux CentOS and Apache webserver. With optional cPanel with WHM control panel, users are easy and flexible to manage their domains, files, databases, and anything others.
The services fully support the latest versions of PHP, MySQL, Perl, Python, Ruby on Rails, FFMpeg, etc. And users are available to install and customize applications as they like. Moreover, there are free SiteBuilder website building tools, 4,500 website templates and 52 free scripts included in the package.
Reliability and Speed
As a reliable web hosting provider, HostGator pays extremely close attention to the hosting performance. It utilizes the top-rated data centers in Houston, TX and Provo, UT to deliver excellent performance, reliability and quality to ensure customers’ success. With redundancy infrastructure, super micro servers, fully customized hardware, and reliable networks, the company is powerful to keep your site always fast and online.
In addition, the company monitors the database and network 24 hours a day and 7 days a week, to ensure maximum uptime and reliability.
To intuitively know the speed and uptime of HostGator VPS, we have hosted one website full of articles and images on the account. As a result, it delivers nearly 99.99% uptime and responses within 330ms. See the below chart for detailed statistical information in the past 30 days.
Customer Service
To be frank, HostGator offers industry-leading customer service and support. It has a powerful technical support team offering 24×7 support over phone, e-mail, and live chat. Every technical support staff is professional and experienced and has a strong knowledge of VPS hosting. Besides, HostGator has a professional Support Portal full of in-depth articles and video tutorials, which are very helpful for HostGator’s new customers.
- Telephone Support: This is the most popular support method, suiting for people who meet serious issues and want to contact support staff immediately and directly.
- Live Chat: This method is ideal for customers who cannot speak fluent native English. Besides, it is effective for following the guide of support staff to complete the operations.
- Ticket System: If customers have some questions and confusion but don’t need to get answers right now, they can send emails to the company. They are replied within 24 hours.
- Online Help Center: It includes rich resources, helpful articles and tutorial to help customers manage websites and server account.
Summary
HostGator offers multiple VPS hosting plans to meet different individual requirements. Besides, with the affordable price, outstanding hosting performance, and efficient support, customers can have a perfect hosting experience with the need to paying too much. Therefore, if you are looking for a VPS host, why not try HostGator?
