GoDaddy VS SiteGround on WordPress Hosting Service Quality

GoDaddy VS SiteGround on WordPress Hosting Service Quality

We write this in-depth comparison between GoDaddy and SiteGround to guide you figure out specific differences in their WordPress hosting services. After we have made a close look of their services in view of prices, features, performance and technical support, we finally found both of them are not superexcellent options for hosting a WordPress website.

In the following, we are to further explain the causes with analysis at length and get the secret revealed.

Overall Rating

Before setting out this comprehensive exploration, we would like to show a clear table of their overall ratings that are worked out on the basis of our real hosting experience for more than half a year, combined with hundreds of reviews from verified customers of these two companies.

Rating GoDaddy SiteGround
Plan in Comparison Economy StartUp
Reliability 3.5 of 5 3 of 5
Loading Speed 3 of 5 3.5 of 5
Technical Support 3 of 5 3.5 of 5
Feature 3 of 5 3 of 5
Price 3 of 5 3.5 of 5
Price $3.99/mo $3.95/mo

Which One Offers Budget-Friendly Price?

price competitionToTo meet demands of WordPress websites, GoDaddy develops 3 shared web hosting packages including Economy, Deluxe and Ultimate that are available for billing cycles including 3/12/24/36 months. Regularly, the price is starting at $6.99/mo, $8.99/mo and $14.99/mo. For the company is promoting all packages with a discount ranging from 42% to 53%, the price is reduced to $3.99/mo, $4.99/mo and $6.99/mo.

Similarly, SiteGround also provides 3 packages that are called as StartUp, GrowBig and GoGeek with the price starting at $9.95/mo, $14.95/mo and $29.95/mo regularly. Since this company is offering a 50% discount, the price is cut down to $3.95/mo, $7.95/mo and $14.95/mo. Please refer to the following table for more information.

Price GoDaddy SiteGround
Plan in Comparison Economy StartUp
Regular Price $6.99/mo $9.95/mo
Money Back Guarantee 30 Days 30 Days
PayPal Yes Yes
Credit Cards Yes Yes

The above prices seem affordable. However, their services are cost-effective only after the discounts applied. Thus, it should be noted that their renewal prices are still a little bit expensive. Meanwhile, both of them support payments via credit cards and PayPal and promise a 30 days money back guarantee.

Which One Comes With Rich Features?

All packages from these two companies feature different amount of resources. Specifically, the Economy of GoDaddy comes with 100 GB disk space, 50 FTP accounts, 10 GB MySQL, 25 subdomains, and 100 email addresses. By contrast, the StartUp of SiteGround includes 100 GB disk space, unlimited bandwidth, email and MySQL DM, etc.. Please check the table in below for more details.

Feature GoDaddy SiteGround
Plan in Comparison Economy StartUp
Control Panel Plesk cPanel
Disk Space 10 GB 100 GB
Bandwidth Unlimited Unlimited
Email Unlimited Unlimited
PHP 5 Yes Yes
Python Yes No
Perl 5 Yes No
Ruby on Rails No No
Not Recommended Not Recommended

To be frank, their features can only meet common demands of websites of small sizes and visitors. If your websites need more resources, then you have to upgrade your package. As for the control panel, both GoDaddy and SiteGround adopt cPanel featuring easy-to-understand and clear interfaces that enable webmasters to administrate their websites, domains, email accounts and databases with the least endeavor and time.

Which One Guarantees Great Performance?

performanceIn order to minimize downtime, GoDaddy owns totally 9 data centers in Europe, the US and the Asia-Pacific region each of which are equipped with redundant UPS power systems and guarded with on-site monitoring. By contrast, SiteGround strategically situates its data centers in Europe, North America and the Asia-Pacific region. In order to obtain real statistics, we have conducted a real-time monitoring and worked out the following list.

  • GoDaddy: delivers 99.93% uptime averagely.
  • SiteGround: delivers 99.92% uptime on the average.

Server response time is another momentous factor that decides whether a website can run without downtime. Therefore, we have launched a real-time monitoring on their server response time using Pingdom with a 5 minutes interval. The outcome manifests that SiteGround consumes 760ms that is a little bit faster than that of GoDaddy. Please refer to the chart in below.

Which One Provides Responsive Technical Support?

tech supportBoth companies possess a technical team consisting of highly knowledgeable and experienced staffs whose powerful assistance can be sought 24 hours a day and 7 days a week. Moreover, knowledgebase, tutorials and forums are available on their official websites where webmasters are able to get useful solutions to some technical issues that frequently happen.

However, there is still difference. To be specific, GoDaddy only offers free technical support via phone call and email, except live chat without which some non-English speakers may encounter disappointment sometimes. Differently, SiteGround supports main channels including phone, live chat and email.

Conclusion- Both Are Mediocre Providers

From the above comprehensive comparison, it is obviously that both GoDaddy and SiteGround are not superexcellent options although they can meet common requirements of webmasters. If you are seeking a better choice, the companies in the following table are trustworthy on account of their affordable prices, rich features, blazing-fast uptime and server response time, and responsive technical support.