As a web hosting provider, Globat has been in this industry for nearly 14 years since its foundation in 2001. This company was established by a group of Internet entrepreneurs with rich experience and deep understanding about hosting. Many services are provided by them, such as website management, email, E-commerce, marketing and domain name registration.
Focusing on their hosting solutions, prices, features, performance and technical support, the outcome of this Globat review comes from two sources, including responses from numerous customers and our real hosting experience.
Price and Packages
Based on 12-month term, Globat releases the basic GX01 plan and the advanced GX19 plan at the prices of $4.44/mo and $19.99/mo. But the discounted price of $4.44/mo is only available for the first term and renews at the regular rate, which means after 1 year, you need to pay $9.99/mo for 1-year term, $8.99/mo for 2-year term and $7.99/mo for 3-year term. For the GX19 plan, it is not affordable, even more expensive than some of the VPS hosting.
$100 Google AdWords and $100 Yahoo!/Bing search marketing credits are offered for both plans. Besides, Globat promises 30-day money back which is only available for credit card payment. That is to say, if you purchase their service through other payment methods, such as PayPal and check, you are not qualified to get your money back.
The two packages offered by Globat include unlimited disk space, email accounts, monthly bandwidth and domains. A free domain and free setup service are promised by this company. They also provide many functional tools, such as CGI, PHP, Perl, and so on. It seems that this web host offers rich features, but is it true?
Globat utilizes their own control panel called Globat Command Console which is proven to be not as good as cPanel. But some useful tools, such as free application installation, are offered for users better manage their websites.
As a matter of fact, Globat does not offer VPS hosting and dedicated hosting. If you want a further development of your site, you have to select other web hosting providers, which will inevitably cause some inconvenience.
Globat tries their best to offer 99.9% uptime. Because they claims their two data centers run on N+1 power and have 24×7 security, it is understandable for you to think they are reliable and trust-deserving. However, according to our monitoring and a mass of comments from their users, downtimes occur frequently, which bring about many problems.
Occupying more than 2,400 squares feet of space, the two Globat data centers are located in Boston, MA area. The network infrastructure of this company is supported by a pooled server environment, which can give customers fast page loading speed and few service interruption. Their architectures enable them to customize the performance of each machine, which means faster services and more density per box.
Globat announces that their support team is available to help users fix their issues twenty-four hours a day and seven days a week via email, telephone call and online chat. Some customers complain about the long waiting time of phone call support which is sometimes even more than half an hour before they are able to contact with a real support employee.
As for the live chat channel, you have to wait for at least two minutes after you get in their live chat window, which is really of time-consumption and low efficiency. Furthermore, the attitudes of their support staffs are not pleasing, especially when you contact them with dissatisfaction and complaints or they realize you are not a prospective client.
Globat is not a bad choice for beginners who don’t want to upgrade their sites. But obviously, it is not enough for businesses who have the expectation for expanding their sites. Therefore, the following web hosting companies might be better options that you can take into account.