DreamHost VS SiteGround on Shared Web Hosting

DreamHost VS SiteGround on Shared Web Hosting

This DreamHost vs SiteGround comparison is made for webmasters who are looking for a more cost-effective and faster hosting solution between these two options. After all, both of these two web hosts have been in this industry for a long period of time and have been serving for a large number of websites all over the world. In this case, for those who have not experienced with them, making a right decision might be a hard task.

In the following, we have personally tried their services, started the real-world monitoring and collected the reviews of real customers, aiming to showcase their pros and cons to help you pick one that suits your needs better.

Editorial Rating

Before moving to the details, we firstly demonstrate an editorial rating to give you a general impression about their hosting services. According to the star ratings, DreamHost is the better option in feature; SiteGround wins in support, while both of them does not do well in speed.

Rating DreamHost SiteGround
Reputation
Feature
Speed
Technical Support
Read More DreamHost Review SiteGround Review

What They Are In Common

After reviewing and comparing their hosting services, we have found that both of them have done great in terms of hosting reliability, claiming to guarantee at least 99.9% uptime for all the hosted websites. To achieve this goal, they all adopt quality web servers and cutting-edge data centers.

To figure out whether this 99.9% uptime can come into truth, we have hosted two identical sample sites with them and have monitored their uptime since the beginning of July. According to the result, both of them do not disappoint us.

DreamHost

DreamHost adopts robust DELL servers with the solid state drives, with which your website data, files and contents can be transferred from the server machine to the browsers all over the world with a high level of stability.

Besides, DreamHost is partnering with Alchemy Communications, renting their top-notch server spaces that are equipped with unceasing power supply, special systems for fire suppression, water protection and data center accessing, 24/7 facility monitoring, multiple fiber carriers and many more. All of these can make sure that the located servers are working properly.

Based on our testing result, the sample site hosted with DreamHost is 99.92% online during the past months.

SiteGround

SiteGround utilizes the latest advanced Apache web servers that are coming with the top-quality components, sufficient server resources and a custom set of useful modules, making sure that your site can be accessed all the times on the web.

As for the data centers, SiteGround rents three spaces at Chicago, Singapore and Amsterdam respectively. Each of them is featuring the geographical proximity for great stability, redundant network connectivity, industry standard electricity supply and high-end infrastructure security.

According to our uptime monitoring, SiteGround has achieved a 99.91% uptime for our sample site.

How Can DreamHost Edge Over SiteGround

DreamHost has done greater than SiteGround in the aspects of hosting charges and features.

More Cost-Effective Hosting Plan

DreamHost only offers an all-in-one hosting plan that can meet the needs of the majority of common webmasters. This plan regularly charges you at the price of $8.95/mo with the two-year billing. And now, you can enjoy a 34% discount and purchase at $5.95/mo.

As for SiteGround, this web host has three packages that can be purchased at the prices of $3.95/mo, $7.95/mo and $14.95/mo with the default 60% discount. It is true that their most basic StartUp plan is cheaper than DreamHost all-in-one plan. However, this affordable package is too feature-poor to choose, only offering 10 GB of web spaces and only allows one site on one account. As for their GrowBig and GoGeek plan, both are not as affordable as the package offered by DreamHost.

More Hosting Features

In fact, both DreamHost and SiteGround include all the basic features into their hosting plans so that you can start and manage your website with much ease. These include an easy-to-handle control panel, 1-click script installer, the latest version of PHP, MySQL, Perl and Python, multiple security measures such as daily backup and hotlink protection, multiple domain hosting and email accounts and many more.

However, when comparing intensively, DreamHost is better than SiteGround in the following aspects.

  • DreamHost includes Ruby on Rails in the plan but SiteGround no longer supports it in their shared hosting solution.
  • Both of them offer a free domain name for you, but DreamHost also allows the free service of domain privacy to better protect your personal and financial information.
  • Both of them offer the money back guarantee. The difference is that DreamHost sets the full refunding period to 97 days while SiteGround only has 30 days.

How Can SiteGround Edge Over DreamHost

When it comes to the strong aspects of SiteGround, we have found that this web host does a better job than DreamHost in terms of technical support and the how-to knowledgebase.

Free Technical Support in Multiple Channels

At present, the quality of technical support has been weighed heavily by both webmasters and hosting providers. Therefore, DreamHost and SiteGround all try their best to promise the helpful and responsive support service that is available all the times.

Moreover, both of these two web hosts keep the troubleshooting process within the shortest time, meaning that you can have your problems resolved with the best efficiency. According to our real experience, they indeed give us a quick response no matter we contact them in which method.

However, when it comes to the support channels, SiteGround is better than DreamHost by offering phone support, email support, ticket system and live chat support for free. As for DreamHost, it does not include the free phone support into their hosting solution. If you really need the callback service, you have to pay additional $14.95 for each month.

Better Knowledgebase

The knowledgebase of SiteGround is famous with rich information, coming with more than 1,000 of useful tutorials concerning about hosting, applications and website building. Besides, this web host has exclusive tutorial base for WordPress, Joomla, Drupal, Magento and PrestaShop, helping you start using these widely adopted scripts with much ease.

Common Shortcoming – Relatively Slow Hosting Speed

The server response speed of both DreamHost and SiteGround is not satisfying, according to our real-time testing. Showcased from the following chart, DreamHost requires 500 ms on average for responding each server request. To show you what this figure means, we will also present the stats of InMotion, a fast hosting provider.

In terms of SiteGround, it takes even longer time for server response, which averages more than 600 ms during the monitoring of the past year.

Summary

According to this comparison, both of these two web hosts are reliable shared hosting providers. When comparing intensively, however, either of them comes with a good match of affordability, performance and support. They both have their own significant shortcomings. So the conclusion is that we do not personally recommend them to hosting businesses online.

Want some better choices? You can check the offerings of the web hosts below. These providers are proven to be reliable, fast, and risk-free.