DreamHost VS NameCheap – Which Is Better?

DreamHost VS NameCheap – Which Is Better?

Started in 1997, DreamHost is a popular web host built on open-source technology. It has served more than 400,000 customers with over 1,500,000 websites throughout more than 100 countries. This company has made continuous development over these years.

NameCheap is a web hosting provider founded by Richard Kirkendall in 2001. This company offers services for domain registering and web hosting. It claims to have had a number of customers and more than 3 million domains under management.

Both companies offer reliable web hosting services, however, to figure out which one is better, there are some aspects you need to consider, including prices, features, uptime, speed, and support. Now, follow this DreamHost VS NameCheap comparison to learn more about these aspects of the 2 companies and make a final decision.

Before going any further, you can have a look at the following overall ratings about them.

Rating DreamHost NameCheap
Technical Support
Read More DreamHost Review NameCheap Review

DreamHost Edges over NameCheap

Longer money back guarantee period

DreamHost has the TOS policy offering a 97-day money back guarantee, which allows customers to get their full money refunded if they are not content and cancel the service within the first 97 days. Besides, a pro-rated refund is also available after that period. NameCheap also provides money back guarantee, however, this policy is only valid within the first 14 days.

Obviously enough, DreamHost money back policy is much better and more user-oriented than the latter.

More hosting features

Actually, both hosts come with the basic features needed to manage your website. In specific, both have 1-click installer, unlimited monthly data transfer, the latest version of PHP, etc.

However, DreamHost indeed has more features than NameCheap does. To better show you the different features of DreamHost and NameCheap, we use the only one shared plan from DreamHost and the Value plan from NameCheap to make a comparison in the following table. Also, we take the Plus plan of BlueHost to help you whether their hosting features have fully met the industry standard.

Price DreamHost NameCheap BlueHost
Plans in View Happy Hosting Value Plus
Disk Space Unlimited 20 GB Unlimited
Bandwidth Unlimited Unlimited Unlimited
Email Accounts Unlimited 50 Unlimited
MySQL Databases Unlimited 50 Unlimited
Hosted Websites Unlimited 3 Unlimited
Php5 Yes Yes Yes
Ruby on Rails Yes No Yes
Python Yes No Yes
Perl Yes No Yes
Full CGI Access Yes No Yes
cPanel No Yes Yes

According to the table, you can see DreamHost is more rich-featured. Besides unlimited disk space, bandwidth and MySQL databases, DreamHost also comes with Ruby, Python, Perl and Full CGI Access, and so on. As compared with BlueHost, however, DreamHost still lacks behind.

Better uptime & speed

DreamHost offers a 100% uptime guarantee. To fulfill this promise, this company owns a large stake in Alchemy for data center facilities and network services. Besides, it utilizes 2 N+2 power redundancy, air-conditioners, dual water lines, 24×7 monitoring and more.

Some speeding-up technologies are also equipped, such as SSDs, CloudFlare CDN and exclusive DreamSpeed CDN, making site speed 200% faster.

NameCheap claims to guarantee 99.9% uptime. It has different data centers located in North America and Europe, and uses servers from Dell, HP and Supermicro. Each data center concludes fully redundant key features, like power, network and climate control, etc. Besides, all their servers have at least 2 processors, 16 GB of RAM and 4 hard drives with RAID protection to ensure the stability and performance.

The following uptime charts are based on our real monitoring in the past 30 days. Here we can see both DreamHost and NameCheap do a good job on uptime. Check the statistics of DreamHost uptime in the following.

However, based on the monitoring, we find there is a gap between their server response time. As it is shown in the chart below, DreamHost is 19% faster than NameCheap, and they respectively take an average of 500ms and 595ms for server response. Frankly, we do not think these are the good testing result as compared with many other web hosts we have monitored.

More extra benefits

If you purchase hosting services from DreamHost, you can get extra benefits like:

  • 1 free domain name for life.
  • Free domain privacy protection provided to protect your personal information.
  • $100 Google Adwords credit.
  • Free setup for any hosting plan.

NameCheap Edge over DreamHost – More Choices of Hosting Plans

DreamHost offers only one shared hosting package regularly priced at $8.95/mo for 2-year billing, $9.95/mo for 1-year billing, and $10.95/mo for monthly billing. Even though you can get a 34% discount now, the price is as high as $5.95/mo.

As for NameCheap, this company has 4 shared hosting plans, which are named Value, Professional, Ultimate, and Business SSD. The respective price for each plan is $3.95/mo, $7.48/mo, $13.98/mo, and $19.88/mo.

These plans come with different cycle schemes:

  • Value Plan: 1/2/3 year(s)
  • Professional/Ultimate Plan: 1/3/6 month(s) and 1/2/3 year(s)
  • Business SSD: 1/6/12 month(s)

What They Have in Common?

When it comes to technical support, DreamHost and NameCheap have something in common, as they do not so well compared with other web hosts, such as InMotion and BlueHost who offer multiple means of quality support.

In fact, both companies offer 24/7 support via email, live chat and ticket system, so that customers can get help to solve their problems when they need. Besides, both hosts come with a knowledge base in which there are various useful documentations, tutorials and more. Therefore, those who want to resolve issues themselves can find possible solutions here.

However, both of them do not provide phone support, which is very inconvenient for those who need instant help. Phone support is only available at DreamHost on the condition that you pay additional fee for the Premium Support service.

As for NameCheap, because the live chat they offer is not so efficient, this company prefers customers to ask for help by sending them email.

DreamHost VS NameCheap – Which One to Choose?

From the comparison above, you can easily find that both DreamHost and NameCheap fail to do a good job when it comes to the features, technical support service and page loading speed. In this case, when thinking about the great web host, both of these two web hosts are not recommended. Instead, you can have a try on the following three hosting providers, each of which are experienced and top-notch.