Domain.com and GoDaddy run business close to each other that they mainly concentrate on providing services of domain registration and web hosting. Speaking to the latter service sector, both companies announce to serve their best products to customers. Still, many people have doubts and they write to us requesting unbiased answers so that they are capable of choosing the right provider.
The solution we provide is based on the long-term real investigation of the companies and in-depth analysis in aspects of price, features, uptime, speed and support, plus thousands of verified customer reviews on the Internet. The comparison table below is what we have produced for some general information, and details proceed.
|How to Claim||Not Recommended||Not Recommended|
Domain.com VS GoDaddy > Price & Package
Domain.com holds three shared web hosting packages named as Basic, Deluxe and Ultra which support subscription term of no less than 1 year. Activating the coupon DOMFREE, people are provided with the discounted prices starting at $3.75/mo, $6.75/mo and $13.75/mo respectively. That is to say, customers who sign up any of the plans should pay at least a total of $45, $81 and $165 for 1-year order accordingly and $90, $162 and $330 for 2-year order, and the rest can be done in the same manner.
Note that coupon is only valid for the initial subscription term, after the period the promotional prices should be renewed at the regular rates. Take Deluxe as an example:
- 36-month terms: $7.49/mo (billed $269.64 for 3 years).
- 24-month terms: $8.49/mo (billed $203.76 for 2 years).
- 12-month terms: $9.49/mo (billed $113.88 for 1 year).
There is 30-day full refund guarantee and prorated refund guarantee after the period. Pay attention, Domain.com only supports credit cards as payment methods, thus people should be cautious when paying online concerning about the security issue.
Similarly, GoDaddy has also launched three shared hosting plans, which are Economy, Deluxe and Ultimate priced at $6.99/mo, $8.99/mo and $14.99/mo. Now the plans are on sale with a tempting 50% discount as long as people subscribe to a term of no less than 12 months, so the prices are reduced to $3.49/mo, $4.49/mo and $7.49/mo.
Economy supports the shortest subscription term of 3-month, then 12-month, and the other two plans 1-month, then 12-month. For monthly purchase, the company assures customers that they are able to request full money back within 48 hours after submitting the order in any case of dissatisfying with the service, and for annual purchase, customers are allowed to ask all their money back within the first 45 days. As for payment methods, GoDaddy supports both credit cards and PayPal.
Domain.com VS GoDaddy > Feature
Since Basic from Domain.com and Economy from GoDaddy share similar price, we select them as comparison targets aiming to find out which plan is integrated with more useful and important features.
|Plan in Review||Basic||Economy|
|Disk Space||Unlimited||100 GB|
|Ruby on Rails|
|Not Recommended||Not Recommended|
Domain.com VS GoDaddy > Performance & Reliability
Domain.com has established a partnership with the Bonneville Environmental Foundation in order to purchase renewable energy credits equal to 150% of the data center consumption, making sure that customers’ websites are running in a wind-powered green hosting environment. Moreover, the tire-1 data center servers are regularly upgraded to increase efficiency and decrease power consumption.
GoDaddy operates multiple data centers located in US, Europe and Asia-Pacific region, all of which are equipped with hundreds of high-end servers, UPS and dozens of diesel generators. To protect customers’ websites from frequent crash and downtime, technicians are working 24×7 so as to resolve any sudden issue as soon as possible. Learn GoDaddy uptime and server response time charts in below.
By closely monitoring the same-sized websites hosted on the shared platforms, we found that both companies live up the commitment of 99.9% uptime guarantee. However, they still need some work in improving loading speed since the server response time for GoDaddy averages to 784ms and Domain.com 792ms.
Domain.com VS GoDaddy > Technical Support
Domain.com customers are allowed to contact the support center by dialing a telephone number. The friendly and knowledgeable technical staffs are available 24×7 to pick up the phone as soon as possible and help resolve issues concerning about domain, hosting and online presence. Besides, if an escalation is necessary, the company provides customers a ticket number so that they can seek help via email and support console.
As for GoDaddy customers, whenever they have a problem, they are able to reach the support team via email and toll-free phone call 24 hours a day and 7 days a week. Aside from the real human support, customers are able to find solutions to some common issues in blogs, where dozens of useful articles are posted by experienced customers.
Neither of the companies allows customers to contact the professional operators via live chat, which is commonly acknowledged as the most efficient and fastest way to seek help.
Domain.com VS GoDaddy > Conclusion
It can be concluded from the in-depth comparison above that Domain.com and GoDaddy are reliable companies in providing good uptime. However, when it comes to the parts of performance and technical support, they both need further improvement.
We have reviewed hundreds of hosting providers in the market these years, and found that InMotion, BlueHost and HostMonster are better alternatives for people looking for cost-effective hosting plans with rich features, high performance and excellent technical support.